Course curriculum

    1. Get Started

    2. Workbook - Understanding Cancellation Prevention

    3. Why TODAY is the Hardest Day to Fill

    4. Why I Created the Cancellation Prevention Program

    5. Getting Your Patients to Arrive

    6. Why Patients Cancel or No-Show

    1. Get Started

    2. Workbook - The Missed Visit Policy

    3. Importance of the Missed Visit Policy

    4. The 3 Areas of Cancellation Prevention

    5. Explaining the Missed Visit Policy – Part 1

    6. Making sure they understand the MVP - Part 2

    7. Essential Resources

    8. Audio Demo - Missed Visit Policy - Part 1

    9. Audio Demo - Missed Visit Policy - FULL

    10. Audio Demo - MVP question - Mondays

    11. Next Module

About this course

  • Free
  • 17 lessons
  • 1 hour of video content

Discover your potential, starting today