Course curriculum

    1. Get Started

    2. Workbook - Charging a Cancellation or No-Show Fee

    3. The 2nd Unexcused Same-Day Cancel

    4. Charging the Missed Visit Fee

    5. The 3rd Unexcused Same-Day Cancel

    6. No-Shows

    7. SCRIPT – Handling No-Shows

    8. Essential Resources

    9. Audio Demo - Preventing the same-day CX

    10. Audio Demo - Charging the Missed Visit Fee

    11. Next Module

About this course

  • Free
  • 11 lessons
  • 1 hour of video content

Discover your potential, starting today

Enroll today