Course curriculum
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Get Started
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Workbook - The Path Patients Take
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The Path That ALL Patients Follow
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Your Role in Keeping Them on the Path
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Get Started
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Workbook - Your SUCCESS as a PCC
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Becoming a Patient Care Coordinator
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Your Mindset and Success
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Having Certainty as a PCC
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Maintaining Control of the PATH
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The PAIN Effect
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Needs and Wants
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Communicate Effectively for Results
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Get Started
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Workbook - Using Effective Communication
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Comfortably Handle People and Situations
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Why Intention is Essential in Your Position
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Why Someone Reaches for Help
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Why Someone Buys
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Get Started
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Workbook - Products and People Helped
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Products
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Focus on PEOPLE HELPED
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Tracking Your Success
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Next Module
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About this course
- Free
- 25 lessons
- 2 hours of video content