Course curriculum

    1. How to dive into Cancellations and Fall Off with confidence.

    1. Part 1 - Patient Insight on Fall Off Calls: What does a patient want to hear from a clinician?

    2. Part 2 - Do you know what to say when leaving a voicemail for your patient?

    3. Part 3 - Do you know what to say when talking to your patient on the phone?

About this course

  • Free
  • 4 lessons
  • 2 hours of video content

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