Course curriculum

    1. Workbook - Initial Contact with A New Patient

    2. The Initial Contact

    3. Building Communication, Trust and Relationships

    4. The Objectives of the Initial Call / Contact

    5. Converting Leads to Scheduled Evaluations

    6. Overcoming Objections

    1. Get Started

    2. Workbook - 5 Key Questions

    3. PART 1 - The 5 Key Questions

    4. PART 2 - The 5 Key Questions

    5. The New Patient Routing Form

    6. How to Use the 5 Key Questions

    7. Transitioning out of the 5 Key Questions

    8. Using Scripts

    9. Essential Resources

    10. Audio Demo - Greeting and Transitioning into 5 KQs

    11. Audio Demo - Ask 5KQs - Transition Out

About this course

  • Free
  • 17 lessons
  • 1.5 hours of video content

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